1. Uninstall old software, first HWK Suite Setup and then second HWK Support Suite.. 2. Download and install HWK Support Suite. You can download the latest version from here: HWK_Support_Suite_Setup_v02.08.000.exe 3. Run Update Client. (If you have more than one HWK and want to use it on the same PC, you need to run the Update Client for that HWK also) 4. After successful update, press the support button in the Update Client. 5. Download HWK Suite Setup from HWK_SW and Install. How to login to HWK Support Area?